Root & RItual Apothecary

Terms of Use & Policies

Effective Date: August 18, 2025

Welcome to Root & Ritual Apothecary. This space was created to inspire, teach, and empower you on your natural skincare journey. By using our website, services, or membership offerings (the “Site”), you agree to the following Terms of Use & Policies. Please read them carefully so you understand how things work here.

If you don’t agree with these terms, your only recourse is to immediately discontinue use of the Site.

1. Educational Disclaimer

Root & Ritual Apothecary provides formulations, resources, and articles for educational purposes only.

  • We are not licensed medical professionals, and nothing on this Site should be taken as medical advice. Please do not submit personal or health information through the Site, as we cannot receive, store, or act upon medical data.
  • Everyone’s skin is unique — results may vary.
  • Always patch-test new ingredients and consult a healthcare provider with any health or skin concerns.
  • By experimenting with formulations, you take full responsibility for your own results and experiences.

Use of AI Tools
Some features of Root & Ritual Apothecary use artificial intelligence (AI) to generate responses, suggest formulations, or provide educational content. While we aim for accuracy and usefulness:

  • AI outputs may not always be complete, accurate, or error-free.
  • All AI-generated content is for informational and educational purposes only and should not be considered medical advice.
  • You are responsible for evaluating and testing any formulations before use.
  • Root & Ritual Apothecary is not liable for any damages or outcomes resulting from reliance on AI-generated suggestions.
2. Membership & Accounts

To access certain features, you’ll need a membership account.

  • Eligibility: You must be 18 years of age or older to create an account.
  • Account Security: You’re responsible for keeping your login credentials safe. Root & Ritual Apothecary is not liable for unauthorized use of your account.
  • Subscriptions: Paid memberships renew automatically based on your billing cycle (monthly or annually).
  • Cancellations: You may cancel anytime in your account settings. Access continues through the end of your billing period.
3. Refund & Cancellation Policy

Because Root & Ritual Apothecary provides digital and membership-based services:

  • Free Trials: If your plan includes one, billing begins automatically at the end of the trial unless cancelled beforehand.
  • Recurring Billing: Subscription fees are billed in advance on the schedule you selected.
  • Refunds: We do not provide partial or prorated refunds for unused time. To avoid charges, please cancel before your next billing date.
4. Community Guidelines (Acceptable Use)

Root & Ritual Apothecary is built on respect and curiosity. By being here, you agree to:

  • Use content for your own personal, non-commercial projects.
  • Respect the intellectual property and creativity shared on this Site.
  • Avoid activities that are unlawful, harmful, or disruptive to the community or platform.

When using Root & Ritual Apothecary, you also agree not to misuse our AI-powered features. This includes:

  • Attempting to “jailbreak” or manipulate the AI to provide inappropriate, harmful, or unsafe content.
  • Using the AI to generate, share, or request unlawful, offensive, or abusive material.
  • Misrepresenting AI outputs as professional, medical, or safety-certified advice.

We reserve the right to suspend or terminate accounts that misuse the AI in ways that violate these terms.

5. Intellectual Property

All content on the Site — including text, images, designs, and formulations — is the property of Root & Ritual Apothecary and protected by copyright and trademark law.

  • You’re granted a limited, personal license to use Site content for your own learning and personal projects.
  • Copying, redistributing, or creating derivative works without written permission is not allowed.

Personalized Blends

  • You retain personal rights to use and enjoy the blends you create with our customization tools.
  • The underlying base formulations, customization system, and intellectual property remain the sole property of Root & Ritual Apothecary.
  • Custom blends created through Root & Ritual Apothecary may not be resold, marketed, or commercialized without our written consent.
6. Privacy Policy

Information We Collect

  • Account Information: Name, email, and membership plan details.
  • Payment Information: Collected and processed securely by Stripe. Root & Ritual Apothecary does not store full card details.
  • Customization & Chat Data: Information you provide through forms, personalization tools, chat interactions, and your custom blends.
  • Health or Sensitive Information: Root & Ritual Apothecary is not a healthcare platform and does not intentionally collect or process medical, health-related, or other sensitive personal information. Please do not include details about your health conditions, medications, or diagnoses in customization fields, chat interactions, or other submissions. Our services and tools are designed for cosmetic and educational purposes only and are not HIPAA-compliant.
  • Usage Data: Cookies, analytics, and device information to improve Site performance.
  • Children’s Privacy: Root & Ritual Apothecary does not knowingly collect information from children under 13. If we learn we have inadvertently collected such information, we will delete it promptly.

How We Use Your Information

  • To create and save your custom blends and Apothecary records.
  • To provide membership access and personalization features.
  • To improve the Site and develop new features.
  • To communicate with you about account updates, new resources, or offers (you can opt out of promotional emails).

How Long We Keep It

  • Customization data, blends, and chat history are stored while your account is active.
  • If you cancel or request deletion, we remove this data from active systems.
  • Some information may remain briefly in secure backups before permanent deletion.

How We Share It

  • We do not sell your personal information.
  • Limited data may be shared with trusted providers (Memberstack, Webflow, Stripe, Google Analytics) solely to operate and improve the Site.
  • We are not responsible for the practices of third-party sites or services linked from Root & Ritual Apothecary. Please review their policies when using them.

Your Rights

  • Update or delete your account at any time.
  • Unsubscribe from non-essential emails at any time.
  • Request deletion of your data by contacting us at hello@rootritualapothecary.

7. Limitation of Liability

We strive to provide accurate, safe, and helpful resources, but Root & Ritual Apothecary cannot guarantee outcomes. By using the Site, you agree that:

  • You are responsible for how you use the information and formulations provided.
  • Root & Ritual Apothecary is not liable for any reactions, sensitivities, or results that may occur.
  • To be fair and reasonable, if Root & Ritual Apothecary is found legally responsible for a claim, our total liability will not exceed the amount you’ve paid us in the 12 months prior to the claim.
  • Some jurisdictions do not allow limitations on liability. If your local law does not permit this type of limitation, then it may not apply to you.
8. Cookie Notice

The Site uses cookies and similar technologies to:

  • Enable core functionality.
  • Track analytics and performance.
  • Personalize your experience.

By using the Site, you consent to cookies. You may adjust cookie settings through your browser.

9. Governing Law & Jurisdiction

These Terms & Policies are governed by the laws of the State of Colorado, without regard to its conflict of laws principles. Any disputes will be resolved exclusively in the courts located in Colorado.

10. Updates to These Terms

We may update these Terms & Policies from time to time. Updates take effect when posted. Continuing to use the Site means you accept the updated terms.

11. Contact Us

For questions or concerns about these Terms & Policies, please contact us at:

Root & Ritual Apothecary
Email: hello@rootritualapothecary.com